Shipping Policy

This Shipping Policy outlines the official shipping processing standards, order dispatch rules, delivery timeframes, customs liability, and logistics related specifications for all orders placed on our website. This policy applies to all product purchases across the entire site, covering all nail polish, gel nail, nail care, and nail art product categories. We adopt standardized cross-border logistics management processes to ensure stable, safe, and compliant order delivery for all global customers. All shipping arrangements are implemented in accordance with unified platform rules to guarantee consistent and reliable logistics service quality for every user.

1. Order Processing & Dispatch Rules

All orders submitted and successfully paid on our website will enter the official processing queue immediately. Our team will complete order verification, product inspection, packaging arrangement, and logistics docking in accordance with standardized operating procedures. All in-stock products will be processed and dispatched within the unified order processing cycle to ensure timely shipment of customer orders.
Before shipment, every product will undergo strict quality inspection and appearance screening. We will check the integrity, quality status, and accessory completeness of the products one by one. Meanwhile, we adopt professional cross-border packaging materials and standardized packaging processes to effectively protect products from extrusion, damage, pollution, or leakage during long-distance international transportation, ensuring that customers receive intact and qualified products.
All order information including product specifications, purchase quantity, and delivery address will be verified repeatedly before shipment to avoid delivery errors, wrong goods, or address deviation problems, so as to ensure the accuracy of each order delivery.

2. Delivery Timeframe

We maintain a stable and efficient cross-border logistics delivery cycle. After the order is successfully dispatched, the goods will complete the whole process of transportation, customs clearance and local distribution, and reach the customer’s designated delivery address within the standard international delivery cycle. The overall delivery cycle is affected by conventional international transportation rules, and we always maintain a high-efficiency logistics operation state to shorten the customer’s waiting time as much as possible.
In individual cases, the delivery cycle may be slightly extended due to objective factors including routine customs inspection, local logistics scheduling adjustment, and unexpected transportation arrangement changes. All objective delays belong to the normal scope of cross-border logistics. We will actively track the logistics status and provide timely progress update services.

3. Customs & Duty Liability

To provide customers with a worry-free cross-border shopping experience, we undertake all customs-related expenses and tariff liabilities incurred during the international transportation and customs clearance process of orders. All tariff costs, customs clearance handling fees, and other additional cross-border fees generated by the goods during entry and customs inspection shall be fully borne by our platform.
Customers do not need to pay any extra customs fees, handling fees or additional hidden costs during the whole process of order shipment, customs clearance and delivery. The platform’s full responsibility for tariff and customs-related costs completely avoids the extra economic burden of cross-border shopping for customers, ensuring that users only need to pay for the product price itself.
We cooperate with formal and compliant cross-border logistics providers to complete customs declaration and clearance procedures in strict accordance with international trade and local entry regulations. All goods are declared and transported in compliance with relevant rules to ensure smooth customs clearance and normal delivery of orders.

4. Shipping Coverage & Delivery Restrictions

Our logistics service covers mainstream regions around the world, supporting cross-border delivery for most global user areas. We continuously optimize logistics channel resources to expand delivery coverage and improve the universality and stability of logistics services.
A small number of regions with special logistics restrictions, transportation embargo regulations or extreme regional transportation conditions will not support delivery services. We will automatically identify and shield unsupported delivery regions on the order submission page. Customers can only submit orders in regions that support normal delivery, so as to avoid abnormal order logistics problems.

5. Logistics Tracking & After-Sales Processing

After the order is shipped, we will generate an official logistics tracking number for each order. Customers can query the real-time transportation status, transit progress and delivery dynamics of the order through the official logistics channel. We support full-process logistics tracking services to ensure that users can always grasp the order transportation information.
If the order has abnormal logistics situations such as long-term stagnation, lost packages, and abnormal transit during transportation, customers can contact our customer service team through the Contact Us page on the website at any time. Our team will quickly verify the logistics problems, actively communicate and coordinate with logistics suppliers, and provide corresponding solutions and follow-up processing services to ensure the legitimate rights and interests of customers are fully protected.

6. Delivery Address Modification Rules

Customers need to fill in accurate, complete and valid delivery address information when placing an order, including detailed address, recipient information and valid contact methods, so as to ensure smooth delivery of the package.
Before the order is officially dispatched, customers can apply for delivery address modification by contacting customer service. Once the order enters the logistics transportation process, the address cannot be modified again due to logistics system constraints. We recommend customers confirm the address information carefully before placing an order to avoid affecting the delivery progress.

7. Policy Update & Interpretation

We reserve the right to adjust and optimize the content of this Shipping Policy according to the adjustment of logistics channel resources, the update of international transportation rules and the upgrade of platform service standards. All updated policy contents will be displayed on the official website in real time and take effect automatically after publication.
Your continued browsing of the website and submission of orders will be deemed as your full recognition and acceptance of the latest shipping policy terms. We will always adhere to standardized, transparent and responsible logistics service principles, and provide stable, safe and high-quality cross-border shipping services for global customers.

 

Trending Now

Example product title

$19.99
$19.99

Example product title

$19.99
$19.99

Example product title

$19.99
$19.99

Example product title

$19.99
$19.99

Example product title

$19.99
$19.99

Example product title

$19.99
$19.99

Example product title

$19.99
$19.99

Example product title

$19.99
$19.99