Terms of Purchase

These Terms of Purchase govern all product transactions, order placement behaviors, purchase specifications, and service obligations between our website and all individual customers who browse, purchase, and obtain after-sales services on the platform. This set of unified and standardized purchase terms applies to all orders, product categories, and user groups of the website. By accessing our website, submitting orders, and completing product purchases, all customers are deemed to fully understand, recognize, and accept all the terms stipulated in this document. We adhere to the principles of transparency, fairness, standardization and integrity to provide stable, reliable and standardized shopping transaction services for every global user.

1. Transaction & Currency Terms

All product displays, price markings, order settlements and fund transactions on our website adopt a unified currency standard. All commodities are priced and settled in United States Dollar, which is the only valid transaction currency of the platform. The unit price displayed on each product page is the final selling price of the product, with no hidden fees, additional service charges or undisclosed handling costs. All preferential discounts, platform promotions and commodity pricing rules are uniformly calculated based on the standard currency to ensure consistent, accurate and fair transaction settlement for all customers.
All order transaction behaviors are subject to the order data and payment records generated by the official website system. Once the customer completes the payment, the official transaction relationship between the user and the platform is formally established, and both parties shall perform their respective service obligations and enjoy corresponding service rights in accordance with these purchase terms.

2. Order Processing & Shipping Terms

After the customer successfully places an order and completes the payment, our team will immediately launch the internal order review and processing procedure. We will complete product sorting, quality inspection, formal packaging and logistics docking within the unified order processing cycle to ensure efficient follow-up delivery arrangements. All conventional in-stock products will be processed and shipped in a timely manner after order confirmation.
After the official shipment of the order, the goods will go through complete cross-border transportation and distribution procedures. The overall delivery period is stable and unified, and customers can receive the purchased products within the standard logistics cycle. We maintain a mature and stable cross-border logistics system, optimize packaging standards and transportation channels for a long time, and effectively avoid product damage, loss and other problems during transportation, so that users can obtain a smooth shopping experience.
Our website provides global free shipping services for all orders. All customers who purchase products on the platform can enjoy free delivery services without threshold restrictions, and no shipping fee will be charged for any valid order. While providing free shipping, we fully undertake all tariffs and cross-border related expenses incurred during the transportation and customs clearance process. Customers do not need to bear any additional extra costs other than the product price, realizing zero extra cost cross-border shopping.

3. Order Management Rules

Customers shall ensure that the personal information, recipient information, delivery address and contact information filled in during the order placement process are true, accurate and complete. Any logistics delay, package return, delivery failure and other problems caused by incorrect or incomplete information filled in by customers shall be borne by the users themselves.
Before the order is officially shipped, customers can apply for information modification or order adjustment through the official contact channel on the website. Once the order enters the formal logistics transportation link, the order information and delivery status cannot be modified again. All orders shall be subject to the final processing status of the system to ensure the standardization and orderliness of transaction processing.
We reserve the right to verify user orders. For abnormal orders such as repeated malicious orders, false orders and suspicious transaction behaviors that do not conform to the platform’s transaction specifications, we have the right to suspend processing, intercept abnormal orders and conduct further verification to ensure the safe and standardized operation of platform transactions.

4. Return & After-Sales Terms

We provide standardized and humanized after-sales return service for all products on the site. All purchased commodities support return applications within the effective return cycle. Customers can initiate return applications through the official channel for reasons such as product quality problems, inconsistent description, or personal dissatisfaction with the use effect, so as to fully protect the legitimate shopping rights and interests of users.
All return applications must comply with the platform’s after-sales specifications. The returned products need to keep unused, intact appearance, complete original packaging and supporting accessories, and meet the standard return conditions. Our professional after-sales team will inspect and verify the returned goods uniformly, and only the products that meet the return standards can enter the formal refund process.

5. Refund Processing Terms

After the returned products are received and reviewed to meet the return conditions, we will initiate the official refund procedure. All refunds will be processed within the unified standard refund cycle, and the full amount of the eligible payment will be returned to the customer’s original payment channel. The arrival time of individual funds is slightly affected by the processing rules of the user’s payment institution, and we will complete all platform-side refund operations efficiently in accordance with unified standards.
All refund calculation standards are based on the actual payment amount of the customer’s order. For orders that meet the full refund conditions, no amount will be deducted arbitrarily; for partial return scenarios, the refund amount will be calculated accurately according to the unit price of the returned products to ensure fair and transparent refund processing.

6. Product & Service Description Specifications

All product pictures, parameter descriptions, effect displays and usage introductions on the website are official display contents of the platform, which are for user reference only. Due to different display devices, light environments and personal perception differences, subtle differences in product color and vision may exist, which do not belong to the scope of product quality problems.
We strictly select all products on sale, and all nail polishes, gel nails, nail care products and nail art accessories meet conventional industry safety and quality standards. We are committed to providing customers with high-quality, cost-effective and stylish nail beauty products, and continuously optimize product categories and styles according to market trends and user needs.

7. Customer Service Communication Rules

If customers have any questions about order placement, payment problems, product consultation, logistics inquiry, return and refund progress, and service suggestions, they can contact our professional customer service team through the Contact Us page of the website. We provide standardized pre-sales consultation and after-sales docking services, and reply to user messages and solve user problems in a timely and professional manner.
Customers shall maintain polite and standardized communication manners during the consultation and service process. Any malicious complaint, abusive communication and unreasonable disturbance behavior that affects the normal operation of customer service will be regarded as violating the platform’s purchase terms, and we have the right to terminate the corresponding service support.

8. Terms Update & Interpretation

We reserve the right to adjust, optimize and update these Terms of Purchase according to platform operation upgrades, service standard iterations and market environment changes. All updated terms will be displayed on the official website in real time and take effect automatically after publication. All subsequent order purchases and service uses by customers will be subject to the latest revised terms.
These purchase terms are the unified valid standard for all transaction behaviors of the website, covering the whole process of pre-sales consultation, order transaction, logistics delivery and after-sales processing. We will strictly abide by all service commitments and term specifications, and provide every global customer with standardized, transparent and reassuring online shopping transaction services.

 

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